Privacy policy

🛡️ Privacy Policy

Effective Date: July 2025
LakdiBaazaar ("we", "us", "our") is committed to safeguarding the privacy of our customers, visitors, and users ("you", "your") who access our website https://www.lakdibaazaar.com ("Site") and our services ("Services").

By accessing or using our Site or Services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Site.

📌 1. Scope & Applicability

This Privacy Policy applies to all personal data collected through:

  • Our Shopify-powered website

  • Interactions via WhatsApp, email, or chat

  • Third-party services like Razorpay, Google Analytics, and Facebook Pixel

  • Online shopping, gifting/customisation requests, and customer feedback

We process personal data in compliance with the Indian Information Technology Act, 2000 and follow principles of the upcoming Digital Personal Data Protection (DPDP) Act.

📥 2. What Personal Data We Collect

We collect data in the following ways:

A. Information You Provide Directly

Contact Info: Name, email, mobile number, billing/shipping address

Order Details: Product purchased, amount paid, delivery instructions

Custom Orders: Preferences for gift packaging, notes, or product customization

Feedback & Support: Info you share via WhatsApp, forms, or chat

B. Information We Collect Automatically

Device Info: IP address, browser type, OS

Usage Data: Page views, time spent, cart behavior via Google Analytics

Ad Interaction Data: Through Facebook Pixel and similar trackers

C. Information from Third Parties

Payment Data: Shared by Razorpay, Paytm, or Cashfree for transaction validation

Analytics & Ad Networks: Insights provided by Shopify, Meta, Google, and others

🎯 3. How We Use Your Data

We use your data for:
Processing & fulfilling your orders.

Personalizing your experience (e.g., recommended items, gift suggestions)

Handling returns, refunds, and support

Sending transactional updates (email/SMS)

Running ads and measuring their effectiveness

Collecting feedback to improve products/services

Ensuring fraud prevention and system security

💬 4. Marketing & Communication

With your consent (implicit or explicit), we may:

Send you updates, promotions, or new arrivals via email, SMS, or WhatsApp

Use your data to show tailored ads on Facebook, Instagram, or Google

You can opt out at any time by:

Clicking "Unsubscribe" at the bottom of our emails

Replying "STOP" to our WhatsApp communications

Emailing us at lakdibaazaar@gmail.com

🍪 5. Cookies & Tracking Technologies

We use cookies and pixels (from Shopify, Google, Meta) to:

Store your cart, preferences, and session info

Understand how users navigate our store

Improve product recommendations and search

You can control cookie behavior via your browser settings. Disabling cookies may impact functionality.

More on Shopify’s cookie policy:
🔗 https://www.shopify.com/legal/cookies

🔐 6. Data Storage, Security & Retention

Your data is securely stored by Shopify and our third-party service providers.

Payment info is processed only by trusted gateways like Razorpay and is not stored by us.

We retain order and account-related info as long as your account is active or required by law.

We do not knowingly collect data from children under 18.

🔄 7. Your Rights & Choices

You may:

Request access to your data

Ask for corrections if info is outdated or wrong

Request deletion (as per Shopify’s process)

Withdraw consent for marketing

To exercise these rights, email us at lakdibaazaar@gmail.com with subject: "Data Request – [Your Name]".

🌍 8. International Data Transfers

While most of our business is in India, we may store or process your data in countries like the USA or Canada via Shopify’s cloud infrastructure. We ensure these transfers meet international data safety norms.

🔗 9. Third-Party Services

Our site may link to third-party websites or payment gateways. Their use of your data will be governed by their privacy policies, which we recommend you review.

We are not responsible for data practices of third parties outside our control.

👮 10. Grievances & Contact

If you have questions or complaints about your privacy or this policy, please contact:

📧 Email: lakdibaazaar@gmail.com
🏠 Address:H.no.20, vill- Beerakheri, gangoh road, Saharanpur, UP, 247340, India

We aim to respond within 7 business days.

🔄 11. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance.

👣 Summary: Your Trust, Our Responsibility

At LakdiBaazaar, privacy isn’t a checkbox—it’s a commitment. We collect only what we need, keep it secure, and use it to serve you better.

Thank you for shopping with purpose and pride. 🪵🇮🇳